2026/27 Season Ticket FAQs

Go to the ticket website and log in using the account associated to your existing season ticket.

Once logged in, click on 'Reserved Tickets' on the website header.

Follow the on-screen prompts to renew and purchase your season ticket.

The club’s online ticketing website continues to offer the best value for securing your season ticket.

Click here to buy a season ticket

Alternatively, supporters can purchase season tickets in person at the club’s East Stand Ticket Office or by calling 0121 227 2227. Please note, season tickets purchased by calling or visiting the Ticket Office will be subject to a £10 additional charge for supporters aged 14 and over. 

Please click here to view the ticket office opening hours.

Tickets for next season will appear in the Tickets OnTheGo app after fixtures for the 2026/27 campaign have been confirmed in June.

The QR code for each fixture will become live on the morning of each game.

Once logged in go to the community section under your account and then click on 'Friends and Family'. You will need to add their supporter number and surname

Simply add the required seats to your cart and at the checkout assign each ticket to your family/friend.

Please ensure they have the correct date of birth on their registered account to correspond with the relevant tariff being purchased.

If you find that your family/friend is greyed out on the drop-down list then the age doesn’t match the ticket tariff and you will not be able to proceed with the booking.

Tickets for personal carers, who are registered as your friends and family, can be found by clicking ‘RESERVED TICKETS’ once logged in to your ticketing account. Click below, to access your reserved ticket(s):

Click here to buy a season ticket

To add a personal carer to your registered friends and family, go to the community section under your account and then click on 'Friends and Family'. You will need to add their supporter number and surname.

Yes, supporters can purchase their season ticket by a variety of methods, including debit card and credit card.

The club offers supporters the opportunity to purchase a 2026/27 season ticket via V12, subject to approval, in 10 monthly payments.

Click here to view the V12 Finance prices

To apply to purchase via V12 follow the normal renewal process and choose V12 as your payment method at checkout.

Yes, supporters who pay using cash or card can redeem Ticket Exchange credit when purchasing a 2026/27 season ticket. 

However, supporters who choose to pay via V12 will be unable to use Ticket Exchange credit as part of an online transaction. 

Supporters who wish to use Ticket Exchange credit as part of a V12 purchase can do so in person at the ticket office or by calling 0121 227 2227. Fans choosing this method will not be subject to the £10 additional charge. 

2025/26 season ticket holders who renew for the 2026/27 campaign will receive 1500 loyalty points. New 2026/27 season ticket holders will receive 1000 loyalty points. All season ticket holders will continue to accrue five loyalty points for each home league game and an additional five loyalty points for each game they attend.

Supporters will have the option to resell their tickets for individual fixtures via the official ticket exchange platform. The Ticket Exchange allows season ticket holders to list their seat for resale in the event they are unable to attend a home fixture. 

Season ticket holders will receive a credit, equivalent to the pro-rata cost of their match ticket, minus a £1 selling fee, when their seat is sold. Supporters will be able to use accrued credit to purchase additional match tickets, cup tickets, or even their 2026/27 season ticket.

The Club will confirm the date season tickets can be uploaded to the Ticket Exchange upon the publication of the 2026/27 fixture schedule.

Supporters are welcome to visit the Ticket Office during normal opening hours or call 0121 227 2227 for further assistance. A video tutorial and digital guide to using the WBA Tickets OnTheGo app can be found, here. 

Click here to view more information on the WBA TicketsOnTheGo App

Season tickets for the 2026/27 campaign will be delivered to the WBA Tickets OnTheGo app. The app can be downloaded from your preferred app store using the links below or using the link in your ticket confirmation. 

It is essential that you use the same email address that was used to purchase your season ticket. 

Download The WBA TicketsOnTheGo App from The Apple Store 

Download The WBA TicketsOnTheGo App from The Google Play Store

Supporters who do not own a smartphone can have their ticket uploaded to the smartphone of an accompanying friend or family member and no internet access is required to use the WBA Tickets OnTheGo app to enter the stadium.   

In the event a supporter does not own a smartphone and does not enter the stadium with a friend or family member who does, paper tickets will be made available. 

Tickets for next season will appear in the Tickets OnTheGo app after fixtures for the 2026/27 campaign have been confirmed in June. 

The QR code for each fixture will become live on the morning of each game.

Yes, you can have multiple tickets on one smartphone. You can scan your family or friends into The Hawthorns or transfer their ticket via the WBA Tickets OnTheGo app to download onto their phone.