Venue Coordinator
As the Venue Coordinator, your primary responsibility will be the organisation and execution of all non-match-day events. You will be responsible for the planning process of non-match day events, ensuring that every event is delivered seamlessly, with prime focuses ensuring that all event details such as itineraries, catering, AV requirements, and client objectives. Your goal is to fully understand and capture each client’s needs to help them achieve the desired outcomes of their events.
A key element of the role involves proactive account management. You'll be expected to build and maintain strong, long-term relationships with clients, working closely and professionally with our internal event managers. We are committed to delivering exceptional customer experience and take pride in offering flexible, responsive service with a solutions-focused mindset.
Additionally, you will manage a variety of administrative responsibilities, including liaising with third-party suppliers, coordinating internal communications and meetings, and ensuring the accuracy of our Events Diary and costings.
You’ll work closely with the Catering Operations Team, balancing event planning and on-the-ground operational support as needed, contributing to the overall success of our Venue.
Attendance at all WBA Home fixtures is essential. You’ll be supporting the Catering Operations Team in a delivery capacity.
Applications will only be accepted when received through our online vacancy platform iRecruit.
Equality and Diversity
West Bromwich Albion FC is an equal opportunities employer and is committed to provide equality and fairness for all employees and opposes all forms of unlawful and unfair discrimination and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status or pregnancy and maternity.
West Bromwich Albion Football Club also welcomes applications from suitably qualified members of the armed forces family.
Safer Recruitment
“West Bromwich Albion Football Club is committed to ensuring the safety and welfare of all who we engage with and who visit our club. Whether online or in person, the club will strive to achieve its Vision and Principles through the implementation of its Safeguarding Strategy and Implementation Plan.
Creating positive and safer environments for everyone is our priority. We will work continuously to embed and sustain a safeguarding culture where everyone feels listened to, heard, responded to positively and supported in the management of any welfare issues or safeguarding concerns. This includes children, young people, parents/carers, players, those of any age with additional care and support needs, community partners, our paid and volunteer workforce and our supporters.”
WBA’s Safeguarding, Equality and Whistleblowing policies can be accessed here https://www.wba.co.uk/club/about-us/club-policies
An Enhanced DBS, References, Qualifications, Proof of Identity and Right Work in the UK checks will be required and carried out prior to commencement in this post.
It is unlawful for the Club to employ anyone who is involved with regulated activity with who is barred from doing so and will carry out rigorous pre-employment checks and screening.
Applications will only be accepted when received through this online vacancy platform iRecruit.
Deadline for this role is 18/05/2026