Mascots

14th April
Mascot

An unforgettable day in the life of a Junior Baggie... 23/24 Mascot packages will be on sale soon!

For many young football supporters, it’s their dream come true and a memory that lives with them forever. Your little one will be given the VIP treatment from start to finish. A mascot package makes for the perfect birthday or Christmas present for any Junior Baggie!

As part of this package, the customer will get:

  • 2 x adult tickets and 1 x child’s ticket
  • 1 x adult can accompany their child on the tour – the other to sit in the stands
  • The child to receive a meal voucher on the day to be used in the concourse (West Stand)
  • Signed Ball
  • Signed Photo from favourite player
  • Signed letter from the manager
  • Chance to train on the pitch with WBA coaching
  • Walk out with the first team prior to kick off
  • Meet the mascots (Baggie Bird & Boilerman)
  • Dugout experience
  • Mascot name in the programme and on the super-wide screens
  • Photos taken on the day will be transferred via We-Transfer

PRICE: £150+VAT (Weekend and midweek fixtures)

Please note that all Mascots must provide their own full kit (including home, away or goalkeepers kit) for the current season.

 

Buy Mascot Package

Contact Information:

mascots@wbafc.co.uk

New Bookings - 0121 524 3455

Mascot Coordination Team - 0121 524 3470

FAQs

Does my child need to be a certain age?

The mascot package is for children aged 5-12 (inclusive).

How many tickets are included in the package?

2 adults and 1 child ticket is for the mascot themselves. Only 1 adult will be permitted pitch side to accompany the child.

I would like to purchase additional tickets for family and friends to attend, is this possible?

Yes, once you have booked your mascot package, you will be contacted by our mascot coordination team who can arrange this for you at an additional cost.

I am a Season Ticket Holder, do I get a discount on mascot packages?

Mascot packages are sold at full price for all supporters and will be on general sale from Monday 3rd July at 10am. Packages are available to book online or via the sales team – mascots@wbafc.co.uk or 0121 524 3455.

Is parking included?

Yes, 1 parking space per mascot package will be provided in WBA Academy Car Park on Halfords Lane. If you require a accessible space, please let the mascot co-ordinator know as soon as possible to arrange this. A blue badge will need to be always displayed.

Which kit does my child need to wear?

The dress code for mascots is the current seasons replica WBA FC kit (including home, away or goalkeepers kit). The purchase of these kits is for the Mascot Package purchaser to be responsible for.

What footwear should my child wear?

Please arrive wearing trainers. You may bring boots to change into should you wish.

I have booked a mascot package and my child can no longer attend. Can we rearrange, get a refund or transfer to another child?

As per the Terms and Conditions, the mascot package is non-refundable and non-transferable. We do not offer refunds on mascot packages unless under exceptional circumstances. For the avoidance of doubt, the final decision belongs to the Venue Sales Manager.

My child is in a wheelchair; can they do the Mascot Package?

West Bromwich Albion pride ourselves on being an inclusive club. Adjustments can be made to the experience to accommodate a wheelchair mascot. The mascot area is WC accessible.

My child is disabled; can I be with them in the tunnel area?

1 adult will be permitted to be pitch side per mascot. We are unable to allow parents/guardians in the tunnel area. The mascot co-ordinator and members of the safeguarding department will be always present to assist.

Can I bring a shirt to get signed?

Unfortunately not, however the mascot will receive a signed ball as part of the gift bag. No items can be left to be signed after the fixture either.

Can I select the player my child goes out with?

To be fair and consistent to all mascots, we will do a random draw to determine which mascot goes out with which player

Can we film or photograph our child during their mascot experience?

We do have an Official Mascot Photographer that will capture your child’s experience. You will receive complimentary photos from the day. Photographs, and any audio-visual footage, taken by photographers of the mascots and the throughout the mascot package will be shared with you through the means as chosen by the Club from time to time. All photographs and audio-visual footage remain the intellectual property of the Club once shared, so permission needs to be sort from the Club if you or the mascot wish to use any of the property outside of private viewing, i.e. posting on social media platforms or for publication in public spaces or printed media.

We booked for a particular fixture, but my child has changed their mind and would like to change it to another; can this be done?

Once you have received confirmation of your booking, all packages are final and cannot be transferred to a different fixture.

I want my child to have photos taken in certain areas/ with a certain player; can this be arranged?

The official mascot photographer, will have a set number of areas they are allowed to take photos in and who with. We make no guarantees on where or who your child may have pictures with.

What time do we need to arrive?

You will need to arrive 2 hours prior to kick off at the West Bromwich Albion Academy on Halfords Lane.

Can my child wear their kit before the match?

We expect all mascots to arrive in full, as new kit for the current season.

What if we are running late to arrive to the stadium?

We always advise leaving your destination with plenty of time to arrive at the stadium on time for your mascot package. We will not delay the experience for other children if you are late. You will not be partially refunded if you are late and miss part of the experience.

Can my child's shirt have personalised printing on the back?

Personalised printing is allowed, but please note that offensive or derogatory language on shirts will not be tolerated. Failure to comply with this could result in your child being withdrawn.

Please refer to the full terms and conditions.