Head of Fan Engagement

We have a new exciting opportunity to join the Club as Head of Fan Engagement.

This is an exciting opportunity to lead an area of growing strategic importance within professional football. With supporter engagement becoming an increasingly significant focus of football governance and regulation, the role offers the opportunity to shape how the Club listens to, engages with and represents the interests of its supporters at every level of the organisation.

This is a full-time role which will includes evenings, weekends and bank holidays as required and in line with business needs. 

This advert may close earlier that as advertised if a suitable candidate is found. 

Applications will only be accepted when received through our online vacancy platform iRecruit.

Click Here To Apply

Benefits

We are pleased to offer some of the following benefits*

  • Enhanced Annual Leave
  • Enhanced Sick Pay
  • Birthday Leave
  • Life Assurance
  • Health Cash Plan
  • Season Tickets
  • Discounts on Hospitality Packages
  • Partnership Discounts
  • Employee Assistance programme
  • Access to Wellbeing resources

*some benefits are discretionary

Equality and Diversity

West Bromwich Albion FC is an equal opportunities employer and is committed to provide equality and fairness for all employees and opposes all forms of unlawful and unfair discrimination and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status or pregnancy and maternity. 

West Bromwich Albion Football Club also welcomes applications from suitably qualified members of the armed forces family. 

Applications will only be accepted when received through our online vacancy platform iRecruit:

https://irecruit.efl.com/vacancies

Safer Recruitment

West Bromwich Albion is committed to safeguarding and promoting the welfare of children, young people and adults at risk, therefore expects all staff and volunteers to share this commitment.

WBA’s Safeguarding, Equality and Whistleblowing policies can be accessed here https://www.wba.co.uk/club/about-us/club-policies 

It is unlawful for the Club to employ anyone who is involved with regulated activity who is barred from doing so and we will carry out rigorous pre-employment checks and screening. 

An Enhanced DBS, References, Qualifications, Proof of Identity and Right Work in the UK checks will be required and carried out prior to commencement in this post.

Deadline for this role is 30/08/2025