We have a new exciting position to join us as a Match Day Host on a Casual basis.
As a Matchday Host, you will be the face of West Bromwich Albion on matchdays, ensuring that all visitors receive a warm welcome and an exceptional level of service. This role is integral to enhancing the matchday experience, providing assistance, and a friendly presence throughout the event.
Key Responsibilities:
- Meet and greet guests as they arrive to enjoy their matchday hospitality experience
- Provide outstanding customer service by assisting with enquiries, directing guests to their tables, seats and addressing any issues that may arise.
- Ensure that hospitality areas are set up to a high standard.
- Assist with the smooth operation of matchday events, including ticket checking, guiding guests and supporting the coordination of pre-match and half-time activities.
- Carry out all responsibilities with due regard to the Club values and all policies and procedures, in particular Health & Safety, Equality and Diversity and Safeguarding
The duties and responsibilities described are not a comprehensive list and that additional tasks may be assigned to the role from time to time; or the scope of the job may change as necessitated by business demands.
Working Hours: Casual Contract
Applications will only be accepted when received through our online vacancy platform iRecruit
Please apply using the link enclosed - Matchday Host (Casual) in United Kingdom - EFL (English Football League)
The closing date for all applications is Monday 29th July 2024.
Equality and Diversity
West Bromwich Albion FC is an equal opportunities employer and is committed to provide equality and fairness for all employees and opposes all forms of unlawful and unfair discrimination and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status or pregnancy and maternity.
West Bromwich Albion Football Club also welcomes applications from suitably qualified members of the armed forces family.
Safer Recruitment
“West Bromwich Albion Football Club is committed to ensuring the safety and welfare of all who we engage with and who visit our club. Whether online or in person, the club will strive to achieve its Vision and Principles through the implementation of its Safeguarding Strategy and Implementation Plan.
Creating positive and safer environments for everyone is our priority. We will work continuously to embed and sustain a safeguarding culture where everyone feels listened to, heard, responded to positively and supported in the management of any welfare issues or safeguarding concerns. This includes children, young people, parents/carers, players, those of any age with additional care and support needs, community partners, our paid and volunteer workforce and our supporters.”
WBA’s Safeguarding, Equality and Whistleblowing policies can be accessed here https://www.wba.co.uk/club/about-us/club-policies
Proof of Identity and Right Work in the UK checks will be required and carried out for this post.