Membership Terms & Conditions

8th July

West Bromwich Albion Football Club Membership Terms & Conditions 21/22

These are the terms and conditions (the “Membership T&Cs”) that apply to purchases and use of the Access All Albion, Teen Baggies, Junior Baggies and Baby Baggies Membership Schemes (as defined below). If you think there is a mistake in the Membership T&Cs then please contact us to discuss. These Membership T&Cs are to be read in conjunction with the Stilecard T&Cs, the Hospitality Ticket T&Cs, the Terms & Conditions of Entry, the Website T&Cs, The Albion Reward Cash T&Cs, the WBA TV T&Cs, the Club’s privacy policy and any other relevant terms and conditions referred to herein (as applicable) (together, the “Associated T&Cs”). Purchase of a Membership and use of the benefits it confers are subject to these Membership T&Cs and the applicable Associated T&Cs.

Please read the Membership T&Cs and Associated T&Cs carefully before you purchase a Membership.

Who we are

Memberships are provided by West Bromwich Albion Football Club Limited. Our company registration number is 03295063 and our registered office is The Hawthorns, West Bromwich, West Midlands, B71 4LF.

Purchasers

If you are the purchaser of any Membership then you are referred to in these Membership T&Cs as a "Purchaser". By purchasing a Membership, the Purchaser certifies that they have read and understood these Membership T&Cs and agrees to be bound by, and comply with, these Membership T&Cs and any Associated T&Cs. If the Purchaser is not the Member, then the Purchaser shall make the Member aware of these Membership T&Cs and shall ensure that the Member complies with these Membership T&Cs.

Members

If the Membership is issued in your name, whether you purchased the Membership or someone else paid for it but designated you as the Member, then you are referred to in these Membership T&Cs as a "Member". By entering the Ground or otherwise exercising any rights to any Membership Benefits or otherwise under these Membership T&Cs, the Member certifies that they have read and understood these Membership T&Cs and agree to be bound by, and comply with, these Membership T&Cs and any Associated T&Cs.

1. Definitions and Interpretation

In these Membership T&Cs, the following words and phrases shall have the following meanings (unless stated otherwise):

“Address” the address of a Purchaser and/or Member provided to the Club upon application for the purchase of a Membership Scheme, or such other address as may be notified by a Purchaser and/or Member to the Club from time to time;

“Adult” A Club supporter aged 18+ on 31st August 2021;

“Club” West Bromwich Albion Football Club (company registration number 03295063 and registered office at The Hawthorns, West Bromwich, West Midlands, B71 4LF);

 “Cup Competition” each of the League Cup and the FA Cup;

“Cup Match” any match in a Cup Competition in which the Team participates during the 2021/2022 Season;

“Ground” The Hawthorns Stadium, West Bromwich, West Midlands, B71 4LF

“Ground Regulations” the ground regulations issued by the Club from time to time that set out the terms and conditions upon which spectators are granted entry to the Ground, a copy of which is available on the Website;

“Home Match” a Match played at the Ground

“Infant” a Club supporter aged 0-2 years on 31st August 2021

“Junior” a Club supporter aged 3-11 years on 31st August 2021

“League Match” any match in the English Football League Championship in which the Team participates during the 2021/2022 Season;

“Match” any League Match or Cup Match played by the Team;

 “Member” each person who is registered as an official member of the Club’s Membership Scheme, and is entitled to the Membership Benefits, that are subject to these Membership T&Cs;

“Membership” membership of a Membership Scheme operated by the Club;

“Membership Benefits” in respect of each Membership Scheme, the benefits to which a Member of that Membership Scheme is entitled, as set out in the Membership T&Cs including those listed in Schedule 1 of these Membership T&Cs;

“Membership Fee” the fee payable by a Member to join the relevant Membership Scheme, as detailed in Schedule 2 of these Membership T&Cs and on the Website, and which may be changed by the Club each Season;

“Membership Scheme” the membership schemes as further described in condition 2.1 of these Membership T&Cs;

“Membership Term” has the meaning given to it in condition 4.1;

“Priority Membership Sales Period” a period of time as determined by the Club during which Members will have priority to purchase Match tickets ahead of non-members (with the exception of those non-members detailed in condition 12);

“Purchaser” a person purchasing one or several Memberships;

“Season” means the English football season which begins on 1 July and ends on 30 June the following year (or such other dates as prescribed by the relevant football authorities from time to time);

“Subsequent Season” a Season following the Season in which you originally purchased your Membership and any subsequent season thereafter;

“Team” the Club’s first team squad;

“Teen” a supporter aged 12-17 on 31st August 2021; and

“Terms & Conditions of Entry” the rules and regulations of each of FIFA, UEFA, the Football Association, the Premier League, the English Football League, the Ground Regulations, the Spectator Code of Conduct (that applies from time to time), the Club Coronavirus Covid-19 Policy (that applies from time to time) and the Home Match Ticket Conditions of Issue 2021/22 that apply to the Match;

 “Website” the Club’s website at www.wba.co.uk or such other official Club website advised to each Member from time to time.

2. Types of Membership

2.1. Membership of the Membership Scheme will be made available to individuals at the Club’s sole discretion. The Club currently has four (4) Membership Schemes that are governed by the Member T&Cs, as follows (as may be amended by the Club from time to time):

•             Access All Albion Adult Membership: available to all Adults

•             Teen Baggies Membership: available to all Teens

•             Junior Baggies Membership: available to all Juniors

•             Baby Baggies Membership: available to all Infants

Club home 21/22 Season Ticket Holders and Club Corporate 21/22 Seasonal Members shall be provided with one of the  Memberships listed above based on their age category.

2.2. Details of the Membership Benefits are set out in these Membership T&Cs, including Schedule 1 of these Membership T&Cs. All Membership Benefits are subject to all applicable laws, guidance, restrictions, protocols and rules from the Government, a national authority, a local authority, safety body/group, football authority and/or the Club that apply from time to time, including without limitation those that relate to Covid-19 or any other infectious disease.

2.3. Where a Membership Benefit cannot be provided by the Club, the Club reserves the right to provide a substitute benefit. No refunds will be provided.

2.4. If, during the course of a Season, a Member reaches an age which would place that Member outside the age limits for his/her current Membership (e.g. a Teen turns 18), such Member shall continue with his/her current Membership (and continue to be entitled to the same Membership Benefits associated with that Membership) until the end of that Season. If the relevant Membership is then subsequently renewed, the Member will, subject to purchase/renewal, be transferred to the appropriate Membership Scheme for his/her age (e.g. the Teen Baggies Membership will be upgraded to an Adult Membership). As a consequence, (i) the Membership Fee payable upon renewal will be the applicable Membership Fee payable for the Membership Scheme the relevant Member is transferred to, and (ii) upon renewal, the Member will be entitled to the Membership Benefits associated with the Membership the relevant Member is transferred to.

2.5. Membership Schemes are available for purchase by supporters of the Club only. By applying to purchase one or a number of Membership Schemes, you hereby warrant and represent that you are (and any person you are buying a Membership Scheme for is) a supporter of the Club. In addition to any other rights available to the Club, the Club shall be entitled to refuse an application from, or suspend or cancel the Membership of, any Member who: (i) it believes is not a genuine supporter of the Club; and/or (ii) does not provide the personal details or information that the Club reasonably requires to process or maintain their Membership.

3. Membership Fees and Payment

3.1. The Membership Fees payable for each Membership Scheme are set out in Schedule 2 of these Membership T&Cs and shall be available on the Website or as otherwise notified by the Club from time to time. Membership Fees for any Subsequent Season may be different to the current Membership Fees. Any changes to the Membership Fees will take effect at the start of any Subsequent Season and Members will be notified of any changes to the Membership Fees in advance. Unless expressly stated otherwise, all Membership Fees are inclusive of VAT. The Club reserves the right to change the Membership Fees from time to time and offer introductory and/or special offers in respect of Memberships without liability to any third party, including without limitation Members and Purchasers. The Club reserves the right to end any promotion in respect of Memberships at any time. No refunds will be offered if a Membership is purchased at a higher price than those that may be offered during the Member’s Membership Term.

3.2. By applying to be a Member of the Membership Scheme, a Purchaser is making an offer to the Club. The Club is under no obligation to accept the application. The Club will determine whether or not to accept the application and a contract for the supply of the Membership Scheme shall be created when the required payment has been received in cleared funds by the Club and the Club has issued a confirmation of purchase.

3.3. Membership Schemes may be purchased:

a. online at tickets.wba.co.uk ;

b. over the telephone by calling +44 (0) 121 227 2227 or

c. in person (at the Club ticket office)

3.4. Where a Teen Baggies, Junior Baggies or Infant Baggies Membership Scheme is purchased, the following terms shall apply:

a. if the Purchaser is a prospective Teen Baggies, Junior Baggies or Infant Baggies Member, as part of the purchase process confirmation will be required that the Purchaser’s parent and/or legal guardian consent to the purchase of the Membership Scheme by the prospective Teen Baggies, Junior Baggies or Infant Baggies Member and agrees to the Member being subject to these Membership T&Cs; or

b. if the Purchaser is neither a prospective Teen Baggies, Junior Baggies or Infant Baggies Member nor their parent and/or legal guardian, the Purchaser shall be required to confirm as part of the purchase process that they have the consent of the prospective Teen Baggies, Junior Baggies or Infant Baggies Member’s parent and/or legal guardian to the purchase of the Membership Scheme for the applicable Teen, Junior or Infant Baggies Member and the parent or guardian agrees to the Member being subject to these Membership T&Cs.

3.5. The sale of Membership Schemes is subject to the Purchaser providing the Club with full payment of the relevant Membership Fee. Purchasers who provide the Club with debit or credit card payment details authorise the Club to use those details to fulfil payment of the Membership Fee and other fees attributable to the relevant Membership Scheme.

3.6. The Club only accepts payments made by cash, credit card, Visa debit card or MasterCard debit card.

3.7. It is the Purchaser’s responsibility to keep the Club informed of any changes to the payment method and/or details provided under this condition 3. If the payment method or details are declined when the Club attempts to retrieve payment for any Membership Scheme or any other associated fees:

a. the Club will use reasonable endeavours to contact the Purchaser (using the contact details provided by the Purchaser to the Club in their application) to arrange payment;

b. the affected Membership Scheme(s) may be cancelled if the Club is not successful in contacting the Purchaser having made reasonable attempts to do so and the Purchaser has not contacted the Club within a reasonable time; and

c. the Purchaser will be liable to the Club for any bank, other administrative charges and / or expenses incurred by the Club as a result of the Purchaser’s breach of this condition 3.7.

3.8. The Club always tries to ensure that pricing and ticketing information provided by the Club (including, but not limited to, on the Website, on any literature or by a sales representative) is correct, but errors may occur despite these efforts. Upon the Club becoming aware of any pricing or product description error in relation to any Membership which has been purchased, the Club will endeavour to inform the Purchaser as soon as reasonably practicable using the contact details provided to the Club. The Club will then provide the Purchaser with the option of reconfirming the order at the correct price/product description or cancelling the order. If the Club is unable to contact the Purchaser having made reasonable attempts to do so, the Club will treat the order as cancelled. If the Club has accepted and processed your order where a pricing error is obvious and unmistakeable and could reasonably have been recognised by the Purchaser as mispricing, the Club may end the Membership and refund any sums the Purchaser has paid in respect of that Membership and require the return of any goods provided (if any). 

4. Membership Term

4.1. Your Membership starts from the confirmation of purchase and, subject to earlier termination/cancellation in accordance with these Membership T&Cs, any other applicable terms and conditions and/or any right under law, shall continue until 30 June 2022 at such point your Membership and any accrued Membership Benefits shall cease.

5. Questions / Complaints

5.1 If you have any questions or complaints about the Membership, please contact myalbion@wbafc.co.uk who will be able to assist you. 

6. Right to change your mind

6.1. If you are a consumer and you have purchased your Membership online or by telephone, you have the right to change your mind and cancel your Membership within 14 days from the date of purchase without giving any reason. To exercise this right to cancel, you must inform the Club of your decision to cancel within the 14-day period by:

a. contacting the Ticket Office by telephone on 0121 227 2227;

b. emailing the Ticket Office at tickets@wbafc.co.uk;

c. by post to The Hawthorns, West Bromwich, West Midlands, B71 4LF; or

d. completing the form at Schedule 3 and either emailing or posting it to the Club to the email or postal address set out in 6.1 b. or c. (as applicable).

6.2. If the Member submits a valid cancellation request within the required timescale, the Club will provide a full refund of your Membership Fee (to the card used for payment, if applicable) not later than 14 days from the date on which you informed the Club of your decision to cancel your Membership.

7. Lost, Stolen and Damaged Tickets

7.1. The Club is not responsible for any Match ticket and/or Membership Stilecard which is lost, stolen, forgotten, damaged, defaced or destroyed. One duplicate of any such Match ticket or Membership Stilecard may be provided to the Member at the Club’s absolute discretion at no cost to the Member. The Club reserves the right to charge a non-refundable administration fee in respect of any subsequent replacements such fee to be payable by the Purchaser or Member prior to the issue of each duplicate Match ticket or Membership Stilecard. Whether a Match ticket is damaged, defaced or destroyed will be determined by the Club acting reasonably in its sole discretion. For the avoidance of doubt, the Membership Stilecard relates to the Membership purchased under these terms and conditions and is unrelated to the Stilecard provided by the Club (where relevant) as part of any Club home 21/22 season ticket and Club corporate 21/22 seasonal members.

8. Transfer of Membership and Cessation of Rights

8.1. In circumstances where a Purchaser purchases a Membership Scheme on behalf of another person:

a. such purchase must not be made in the course of business or for the purpose of facilitating any third party’s business;

b. the Purchaser shall not charge the Member a fee for the purchase or, if a fee is charged, it must be no greater in value than the face value of the Membership Scheme; and

c. such nominated Member must be a supporter of the Club and meet any additional criteria required for the relevant Membership.

8.2. The Member on whose behalf the Membership Scheme is purchased pursuant to condition 8.1 shall adhere to and be bound by these Membership T&Cs, the Terms & Conditions of Entry (where applicable) and any other relevant Associated T&Cs and it is the responsibility of the Purchaser to inform such a Member of these requirements.

8.3. Membership Schemes and Membership Benefits are for the use of the Member only and are not transferable.

8.4. Subject to conditions 8.1 and 8.3 above, all rights with respect to a Membership Scheme are personal to the Member and shall cease upon the death of the Member. Any Membership Benefits accrued are not transferable to any other person or organisation.

9. Amendments to Membership Schemes or ceasing to offer Membership Schemes

9.1. The Club reserves the right to re-brand or otherwise vary any of the Membership Schemes, or introduce any additional Membership Schemes, at any time provided that any such variation shall result in a Member receiving the same or substantially similar Membership Benefits to those the Member was entitled to receive prior to such variation. Members may, at the sole discretion of the Club, be transferred to such additional or replacement Membership Schemes without prior notice provided always that the Member shall be entitled to the same or substantially similar Membership Benefits under the new Membership Scheme as the Member was under the Membership Scheme from which the Member was transferred.

9.2. The Club may close all or any Membership Schemes on not less than 30 days’ notice. If this occurs part way through a Member’s Membership, the Club will provide (to the card used for payment, if applicable) a pro-rata refund of the Membership Fee paid relating to the period of the relevant Membership that remains as at the date of termination. No refunds will be offered to Club home 21/22 season ticket holders and Club corporate seasonal members.

10. Suspension/Termination of Participation in the Membership Scheme by the Club

10.1. In addition to any other rights available to the Club, the Club may suspend a Member's access to the Membership Scheme and Membership Benefits at any time at its sole discretion, including without limitation access to WBA TV+ content, the ability to earn or redeem Albion Reward Cash and access to the Priority Membership Sales Period. If the Club does choose to suspend a Member's access, it will inform the Member within a reasonable time unless it is not permitted to do so.

10.2. In addition to any other rights available to the Club, the Club can terminate your participation in the Membership Scheme immediately on written notice (including via email), without refund, if:

a. the Member breaches these Membership T&Cs or any Associated T&Cs;

b. the Member acts or is reasonably suspected of acting in any manner which is inconsistent with or violates these Membership T&Cs or any element of the Membership Scheme;

c. the Member acts, in the Club's opinion, in a manner inconsistent with applicable law or if there are reasonable grounds for suspecting fraud, theft or dishonesty in connection with the Membership Scheme;

d. the Member is guilty (or the Club suspects the Member is guilty) of a football related criminal offence;

e. the Club reasonably believes an unauthorised person is attempting to access the Membership Scheme using a Member's account;

f. the Club reasonably believes it is necessary to do so for operational reasons; or

g. the Member breaches any Terms & Conditions of Entry and/or any other Club rules that apply to the Member from time to time.

10.3. The Club may terminate the Membership Scheme on giving the Member 30 days’ notice.

10.4. In the event that a Member’s Membership Scheme is cancelled, the Club reserves the right to exclude the relevant Member from applying for any future Membership Scheme maintained or organised by the Club and or to disqualify the relevant Member from applying for any Match ticket at its discretion and to notify FIFA, UEFA, the Football Association, the Premier League, the English Football League and/or any other football clubs of such exclusion and/or disqualification (and the reason(s) for such exclusion and/or disqualification).

11. Exclusion of Liability

11.1. The Club will not be liable to any Member for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:

a. any failure or delay by the Club in carrying out any of its obligations under these Membership T&Cs which is caused by circumstances outside of the Club’s reasonable control;

b. any information provided to the Club by a third party;

c. the Website, including its availability and use of or reliance on any content displayed on the platform; or

d. any failure by a Purchaser/Member to provide updated contact/payment details in accordance with condition 14.

11.2. The Club shall have no liability whatsoever for any indirect or consequential loss or damage.

11.3. The Club shall have no liability whatsoever for any loss of enjoyment.

11.4. The Club shall have no liability whatsoever for any travel/accommodation costs.

11.5. The Membership is for domestic and private use. The Club shall have no liability for any loss of business, loss of profit, business interruption or loss of business opportunity.

11.3. To the extent permitted by law, the Club excludes all conditions, warranties, representations or other terms which may apply to the Membership Scheme, whether express or implied.

11.4. For the avoidance of doubt, nothing in these Membership T&Cs shall exclude or limit the Club’s liability for death or personal injury caused by the Club or the Club’s employees’ negligence during the course of their employment; or any other conduct for which liability may not be excluded or limited as a matter of English law.

12. Match Ticket Applications

12.1. Following purchase of a Membership, and subject to availability, the Membership T&Cs and Associated T&Cs, a Member shall be entitled to apply for:

a. Home Match tickets during the Priority Membership Sales Period ahead of non-members and after Club home 21/22 season ticket holders*; and

b. (if applicable) away Match tickets to the Club’s domestic away Matches ahead of non-members and after Club home 21/22 season ticket holders and members of the Club Away Membership (sold separately to the Memberships sold under these Member T&Cs)*

The availability of Match tickets will be published by the Club on a match-by-match basis.

*Subject to availability and limited to one ticket per Match per Member. Previous match ticket history may apply and loyalty points held may impact on the specific priority provided. Members and non-members may have priority over other Members in respect of when a Member can apply for a Match ticket depending on the loyalty points held by each Member. This would occur if a non-member has accrued loyalty points exceeding the 300 granted to a Member through attending Matches during that Season. A Member not attending any Matches and therefore not adding loyalty points to their initial 300 allocation may receive a lower priority than the non-member with over 300 points. This would only occur for high-demand fixtures where ticket priority windows based on loyalty points are utilised.

12.2. For the avoidance of doubt, Membership does not guarantee that a Member will be entitled to purchase a Match ticket for any Match or to attend any of the Matches or any other matches.

12.3. Applications for Match tickets are subject to availability and strictly on the basis of one ticket per Match per Member, unless expressly permitted otherwise by the Club. Where group applications are permitted by the Club and are made, every Match ticket applied for must be for use by a current Member (and details of each additional Member which is part of that application must be provided at the point any such application for Match tickets is made).

13. Attendance at Matches and Entry into the Ground

13.1. Where a Member is successful in an application for a Home Match ticket, the Club shall issue the Member with an e-ticket sent by email or uploaded to their Membership Stilecard for the relevant Home Match. To access the Ground, a Member must present their e-ticket or Membership Stilecard at the turnstile reader as directed by the turnstile operator. Admission will be refused to any person who attempts to use the same e-ticket or Membership Stilecard on more than one occasion at the same Home Match, or uses an e-ticket or Membership Stilecard which has been cancelled for that Home Match.

13.2. Where a Member obtains a ticket for any away Match through the relevant application process conducted by the Club, that ticket is sold: (i) by the Club as agent on behalf of the away club (or, if applicable, the governing body or competition organiser); (ii) subject to the relevant terms and conditions of the away club (or, if applicable, the governing body or competition organiser) and all issues relating to access to, crowd control and stewarding at the away club's stadium shall be the responsibility of the away club (or, if applicable, the governing body or competition organiser) and not the Club (and the Club shall have no liability to the Member or any third party in respect of such matters); and (iii) subject to any additional terms and conditions imposed by the Club in respect of away match tickets (which shall include these Membership T&Cs and in the event of any conflict shall take precedence over the relevant terms and conditions of the away club or, if applicable, the governing body or competition organiser)). If, following the allocation of an away Match ticket to a Member: (i) any Member commits a breach of the terms and conditions and/or ground regulations of the relevant away club (or, if applicable, the governing body or competition organiser); and/or (ii) commits a breach of any additional terms and conditions imposed by the Club in respect of away Match tickets; in each case it shall be deemed to be a breach of these Membership T&Cs.

13.3. Any Home Match tickets purchased are issued subject to the applicable Terms & Conditions of Entry and nothing in these Membership T&Cs shall operate so as to supersede or take precedence over such Terms & Conditions of Entry. In the event of conflict, the Terms & Conditions of Entry shall take precedence over these Membership T&Cs.

13.4. By purchasing a Home Match ticket and/or attending a Home Match whilst a Member of a Membership Scheme, you:

a. certify that you have read, understood and accept the Terms & Conditions of Entry;

b. agree to be bound by and to comply with the Terms & Conditions of Entry; and

c. agree to bring to the attention of others, as required, the Terms & Conditions of Entry.

13.5. The Club will not be obliged to make any refund to any Purchaser or Member in respect of any ejection from or refusal of entry to the Ground or in respect of any Membership Scheme which is suspended or withdrawn in accordance with condition 10.

14. Change of Details

14.1. Members should promptly notify the Club of any change of details (including, without limitation, changes to payment details, Addresses and / or contact details) by:

a. logging into their My Albion Single Sign On account at login.wba.co.uk;

b. telephoning the ticket office on 0121 227 2227;

c. visiting the Club’s ticket office in person; or

d. emailing the ticket office at tickets@wbafc.co.uk

d. writing to the Club, for the attention of ‘Official Membership Services’, quoting the relevant Customer ID Number.

14.2. Members may be required to provide the Club with proof of identity and proof of Address to the Club’s satisfaction when details are changed under condition 14.1.

15. Data Protection

15.1. Each Purchaser and Member acknowledges and agrees that the personal data provided by them to the Club in the purchase of a Membership Scheme or ticket shall be collected, stored and used by the Club in accordance with UK data protection law (including  the Data Protection Act 2018) and the Club’s Privacy Notice (available athttps://www.wba.co.uk/privacy-policy).

15.2. Personal data is collected for the purpose of maintaining the Membership Scheme; this is required for the performance of these Membership T&Cs.

15.3. You will receive communications from the Club in connection with your Membership and Membership Benefits. All other marketing communications are managed in accordance with your account settings which you can update in your account preference centre.

15.4. Personal data of international Members (if any) may be transferred to the Member’s country of residence as a consequence of their Membership; this may include data transfers outside of the European Economic Area. Such data transfer is required for the performance of these Membership T&Cs.

15.5. In addition to the Terms & Conditions of Entry, all persons who enter the Ground using a Membership Scheme acknowledge that photographic images and/or video recordings (and/or stills taken from video recordings) may be taken of them to assist in the prevention or investigation of crime and in broadcasted televised coverage of Matches and/or for promotional or marketing purposes by the Club, the EFL or other third parties and use of a Membership Scheme to enter the Ground constitutes consent to such use.

16. Entire Agreement

16.1. These Membership T&Cs, together with the documents referred to herein, comprise the entire agreement between the Club and the Purchaser / Member in relation to the purchase of a Membership Scheme and all ancillary benefits. For the avoidance of doubt, the purchase of all Match tickets shall be subject to the Terms & Conditions of Entry.

17. Severability and Amendments

17.1. The Club reserves the right to make amendments to these Membership T&Cs from time to time, provided that, if the amendments are introduced during the course of a Season, the amendments shall not result in any Member receiving any less than the same or substantially similar Membership Benefits to those that the Member was entitled to receive prior to such amendments in relation to that Season. Up to date versions of the Membership T&Cs will be made available on the Website, and hard copies will be available from the Club upon request.

17.2. In the event that any condition(s) or part condition(s) of these Membership T&Cs is/are declared void, ineffective or unenforceable by any competent court, the remainder of the Membership T&Cs shall remain in effect as if such void, ineffective or unenforceable condition(s) had not been included.

17.3. The Club reserves the right to alter the Membership T&Cs and/or Membership Scheme from time to time in its absolute discretion.

18. Waiver

18.1. The Club’s failure to exercise, or delay in exercising, any right, power or remedy provided by these Membership T&Cs or by law shall not constitute a waiver of that right, power or remedy.

19. Third Parties

19.1. Notwithstanding any other provision in these Membership T&Cs, and with the exception of any football authority, no person other than the Member, the Purchaser or the Club has any rights under the Contracts (Rights of Third Parties) Act 1999 to rely on or enforce any term of these Membership T&Cs. Nothing in these Membership T&Cs shall affect any right or remedy of a third party that exists or is available other than as a result of the aforementioned Act. The Club shall not be required to obtain the agreement of any person or entity (including the Member or Purchaser) in order to deal with, vary and/or end the Membership.

20. Transfer of this Agreement

20.1 The Club may transfer its rights and obligations under these Membership T&Cs to another organisation. The Club will notify Members if this happens and it will ensure that the transfer will not affect your rights under the contract. Notification may be completed by placing a notice on the Website.

20.2 A Member/Purchaser may only transfer rights or obligations under these Membership T&Cs to another person if the Club agrees to this in writing prior to the transfer taking place.

21. Governing Law

21.1. These Membership T&Cs shall be governed by and interpreted in accordance with the laws of England and Wales and are subject to the exclusive jurisdiction of the courts of England and Wales.

 

Schedule 1

Membership Benefits

• Priority access to Club home Match tickets (subject to loyalty points and the Membership T&Cs)

• Ability to earn Albion Reward Cash (subject to Albion Reward Cash T&Cs)

• Premium Content on WBA TV+ available on wba.co.uk and the West Bromwich Albion app (subject to WBA TV T&Cs)

• Welcome gift (not available to Club home 21/22 season ticket holders and Club corporate 21/22 seasonal members)

• Offers and promotions on Club products

• Invites to Club events

• Prize draws

 

Priority Ticket Access.

Members will be provided with priority ticket access for Club home Matches during the relevant Priority Membership Sales Period before tickets go on general sale*. Members will be notified in their monthly statement sent by email of upcoming ticket priority windows.

Members will be permitted to apply for away Match tickets to the Club’s domestic away Matches ahead of non-members and after Club home 21/22 season ticket holders and members of the Club Away Membership (sold separately to the Memberships sold under these Member T&Cs)*

The availability of Match tickets will be published by the Club on a match-by-match basis.

*Subject to availability and limited to one ticket per Match per Member. Previous match ticket history may apply and loyalty points held may impact on the specific priority provided. Members and non-members may have priority over other Members in respect of when a Member can apply for a Match ticket depending on the loyalty points held by each Member. This would occur if a non-member has accrued loyalty points exceeding the 300 granted to a Member through attending Matches during that Season. A Member not attending any Matches and therefore not adding loyalty points to their initial 300 allocation may receive a lower priority than the non-member with over 300 points. This would only occur for high-demand fixtures where ticket priority windows based on loyalty points are utilised.

Access to WBA TV +

Members will be able to take advantage of exclusive online content available on WBA TV +at wba.co.uk or on the official West Bromwich Albion app. Members will require a My Albion Single Sign On account linked to their Club home 21/22 season ticket or Membership to access this content on both platforms. Additional terms and conditions may apply. In addition to such exclusive content, West Bromwich Albion’s PL2 home matches during the Membership will be available to view as a live stream on the website or app as part of the membership benefits, subject to availability and where the Club is permitted to provide such live stream. Additional terms and conditions may apply. Supporters will be updated of upcoming live streams in their monthly statement email. The Club reserves the right to sell live match passes for these games to non-members on a match by match basis.

Prize draws

During the term of the Membership, the Club will offer prize draws for Members to enter. Details will be communicated to qualifying supporters via email or published on wba.co.uk. Verification of qualification to enter will be made by confirming your Customer ID Number as part of your entry. Additional terms and conditions may apply to each prize draw and competition.

Mascot Prize Draw

Subject to availability and conditions of the host Club, Junior Baggies Members and Teen Baggies Members* will be able to enter a free prize draw to be the official West Bromwich Albion mascot at an away fixture. Additional terms and conditions will apply.

Applicable supporters will be notified of upcoming draws to the email address linked to their account or via wba.co.uk. Winners will be contacted by email or telephone (using the details provided by the Member to the Club when applying for the Membership) no later than 10 days prior to the relevant away match.

*The ages of Members eligible to enter the Mascot Prize Draws will be specified by the host Club and communicated ahead of the draw. Winners will be required to purchase and wear an official 21/22 West Bromwich Albion replica kit and be provided with a match ticket for the relevant away match. In addition, the Club will provide up to four match tickets at the relevant away match to the winner regardless of loyalty point eligibility.

Member Opinions

From time to time Adult Members will be invited to share their views with the Club on selected topics.

Welcome pack

As a part of their Membership, all Members (save for those Members that are provided with Membership due to being a Club home 21/22 season ticket holder or a Club corporate seasonal member) will receive a welcome pack by post which will include a gift, welcome letter and for Adult, Teen Baggies and Junior Baggies Members a Membership Stilecard.

Schedule 2: Membership Fees per Membership

Membership Fee payable
Access All Albion Adult Membership £25
Teen Baggies Membership £20
Junior Baggies £20
Baby Baggies Membership £10

 

Schedule 3: MODEL CANCELLATION FORM

Click here to download, complete and return this form only if you wish to withdraw from the contract