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Albion to re-introduce Loyalty Points scheme

17 June 2015

Loyal fans to be rewarded by Club

WEST Bromwich Albion will re-introduce a Loyalty Points scheme for the new season to give ticket priority to the Club’s most loyal fans.

The scheme will be up-and-running for the start of the new campaign following today's eagerly-awaited release of the 2015-16 Barclays Premier League fixtures - which sees Albion begin their campaign at The Hawthorns against Manchester City.

Below is a guide to the points to be awarded for each category of ticket purchased.

But there are some key elements for fans to note.

* Only the previous season’s Loyalty Points will be added to the running total. For example, supporters will begin this season with their purchases for the 2014-15 campaign adding to their total. However, these will be dropped at the end of next season when the points accrued during the 2015-16 will replace them.

* We cannot issue Loyalty Points for tickets purchased on the day of the game. Loyalty Points will only be garnered by fans ordering their tickets before match day.

* At the moment, the Club are working on up-dating the system and until this up-grade is complete - do not panic if your total is not immediately on view when you book your tickets. It will be added after games. 

When the upgrade is complete, a running total will be visible at the point of purchase.

The Club have not used the Loyalty Points system for a couple of seasons because of a combination of technology issues and lack of demand.

But a couple of fixtures last season – notably the away FA Cup tie at Birmingham City – saw huge spikes in the scramble for tickets and persuaded the club to press ahead with the scheme’s re-introduction.

Supporters with any queries are urged to contact the ticket office on 0121 227 2227 or email tickets@wbafc.co.uk.

The new points totals awarded will be as follows:

Loyalty Points Season 2015-16: Points Awarded
Season Ticket Purchase 2015-16: 1000
Season Ticket Purchase from a renewal of 2014-15: 500 (NOTE: 1500 points awarded in total if 15/16 season ticket is renewed from 14/15)

Away Season Ticket Purchase 2015-16: 1000
Away Season Ticket Renewal of 2014-15: 500 (NOTE: 1500 points awarded in total if 15/16 season ticket is renewed from 14/15)

Membership Purchase 2015-16: 300
Membership Renewal of 2014-15: 150

Away League Match Purchases 2015-16: 5

Away League Match Purchases 2014-15: 5

Home League Match Purchases 2015-16: 5

Home League Match Purchases 2014-15: 5

Away Cup Match Purchases 2015-16: 10

Away Cup Match Purchases 2014-15: 10

Home Cup Match Purchases 2015-16: 10

Home Cup Match Purchases 2014-15: 10


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