Frequently Asked Questions

31st January

See below some Frequently Asked Questions regarding the upcoming concert at The Hawthorns, Stars of London's West End present 'An Evening of Queen'.

Frequently Asked Questions

How do I book tickets?

General admission tickets can be purchased online at

You'll need a My Albion Single Sign On account to purchase, instructions on how to set up an account and buy tickets can be found here.

Hospitality packages can also be purchased online here, or you can book directly with our Sales team on 0121 524 3453 or email

Are there any discounts for season ticket holders or members

Due to the limited availability for the event there are no discounts available for tickets or hospitality packages

Can I sit in my usual matchday seat?

Seating will only be available in the East Stand. if you are an East Stand season ticket holder you can view the availability map here and if your seat is still available, you can purchase online.

If you are a seasonal hospitality member please contact the Events Team to discuss the availability of your seasonal seats on 0121 524 3453 or email


Will there be parking available?

Car parking is available to book online for £7 per space. Click here to book car parking online.

Hospitality packages include 1 car parking space per 4 hospitality places booked. If you require additional car parking you can book online here.

I have accessibility requirements, can you support my needs?

Yes, if you have any accessible requirements please contact the Events Team on 0121 524 3453 or email and we can ensure we can facilitate your needs.

What are the timings for the event?

Please note all timings are subject to change

4pm Car Park facilities will open

4.30pm Hospitality Facilities will open

6pm Doors open for General Admission

7.30pm Event Starts

10pm Event ends

11pm Hospitality facilities close

11.30pm Car Park facilities close

Further information around timings for Hospitality guests will be confirmed 1 month prior to the event

Will I be able to buy refreshments on-site?

Yes, the concourse kiosks in the East Stand will be open serving a range of food and drink throughout the event.

Please do not bring food or drink into the Stadium with you.

How do I get my tickets?

General admission tickets will be issued as e-tickets only and will be available to download after purchasing from your account, click here to view and download your tickets.

You can print your tickets on A4 paper or save on your smartphone to gain entry on the evening.

If you are purchasing tickets for multiple people please sure you either send them their tickets or print them off on their behalf and bring to the event.

Hospitality tickets will be issued with full itineraries 1 month prior to the event.

I need to change the car registration details I have provided

If you have booked car parking you will be asked to provide car registration details for each space. if you need to change these details after purchasing please contact with your booking details and the new car registration information.