Matchday Hospitality – Customer Service Hosts

1st August

We are currently recruiting a number of matchday Hospitality Customer Service Host.

We are looking for team members who can deliver first class customer service and matchday experience for our Seasonal Boxholders, Executive Members and Match to Match Hospitality bookers.

Working as a key member of the hospitality delivery team you will represent the football club in a front of house ambassadorial role and do your part in contributing towards our being best in class matchday hospitality experience.

You will provide assistance throughout the entire matchday experience with the core focus of ensuring the guests attending have an experience they will never forget.

Your role will include ensuring communication with the extended internal delivery team including the Hospitality Sales Team, Customer Service Team members and Catering. Working closely with these teams, it is vital that you have good communication skills and ability to work closely within a team.

More information can be found here.

To apply please forward your CV to

Additional Information:

Proof of eligibility to work within the UK must be provided at first interview.

Deadline for all applications: 12/08/2022 (Job posting may close earlier due to number of applicants).

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Equality and Diversity
West Bromwich Albion FC is an equal opportunities employer and is committed to provide equality and fairness for all and opposes all forms of unlawful and unfair discrimination.