12:32 15 February 2012
By Club reporter
Please note: The dates below are designed as a guide to assist you in the purchase of your match tickets. However, it is sometimes unavoidable to change sale dates when fixtures alter or coincide with cup matches. Sales dates for season ticket holders/members may be restricted to loyalty points. Please ensure you check wba.co.uk or the club's telephone lines for any alterations to these dates before you queue for tickets. Tickets may be purchased either in person, by phone or at wba.co.uk. All tickets are subject to availability.*Only to supporters listed on the club's database.
On sale to home STH & members via internet
On sale to home STH & members via phone/in person
On general sale online/via phone/in person
Sat Mar 29
Mon Feb 24
Sat Mar 8
Sat Apr 12
Wed Mar 19
Sat Mar 22
Sat Apr 26
Wed Apr 2
Mon Apr 7
Mon Apr 14
Sat May 11
Mon Apr 14
Wed Apr 16
FULL MATCHDAY PRICE LIST 2013/14:
Matches: Liverpool, Manchester City, Chelsea, Villa, Tottenham, Arsenal, Manchester United,
Prices: Adults £39, seniors (over 60s) £29, under-21s/students £25, under-17s £15
Matches: Southampton, Stoke, West Ham, Norwich, Everton, Fulham, Sunderland, Swansea, Crystal Palace, Cardiff City
Prices: Prices: Adults £25, seniors (over 60s) £20, under-21s/students £15, under-17s £10
*The above match prices apply to all stands, apart from the West Stand, where no concessionary match tickets are available.
TICKET OFFICE OPENING HOURS
Monday, Tuesday, Thursday and Friday: 9am-5pm.
Saturday (non-matchdays): 9am-noon. Saturday (matchdays): 9am - kick-off and 20 minutes after final whistle.
FOR TICKETS BUY ONLINE AT WWW.WBATICKETS.CO.UK, CALL 0121 227 2227 OR FAX 0871 271 9781 (Please note phonelines always close 15 minutes before the ticket office shuts).
FOR TICKET ENQUIRIES E-MAIL firstname.lastname@example.org
*Calls cost 10p per minute from a standard BT landline. Call costs with other operators may vary.
LOYALTY POINTS SYSTEM
Season ticket holders and members will earn loyalty points this season.
Away season ticket holders will automatically receive 300 points, home season ticket holders 150 points and members 50 points.
Throughout the season points will be allocated on a match-to-match basis.
Each game will be rated between one and three points.
Points will only be awarded if supporters purchase their tickets for home or away games from The Hawthorns' East Stand box office or via Albion's online and phone ticketing system.
Supporters can only earn one set of points per match regardless of how many tickets they purchase for a game.
SELF-SERVICE TICKET KIOSKS
The Baggies now have two self-service ticket collection kiosks up and running at the East Stand box office.
The kiosks will allow supporters to collect their pre-paid tickets for home games without having to queue with supporters who have yet to buy their seats.
Any home tickets purchased over the internet or telephone can be collected in this way.
All fans need to do is key in the unique reference number as printed on their confirmation email if booking online or as quoted over the telephone from the operator into the kiosk and their ticket(s) will be printed instantly.
Only the actual card they used to pay for the tickets will be accepted.
The ticket collection window in the East Stand box office is now used for the collection of away tickets only.
The Hawthorns Express has three pick-up routes available.
Coaches run from Worcester, Tamworth, and Stafford (see table below for full details).
Return journeys on the Hawthorns Express cost £5.
Coaches arrive 45 minutes before the game and park a short distance from The Hawthorns, at East End Foods, adjacent to junction one of the M5, for easy exit from and access to the motorway.
To book a seat, contact the ticket office on 0121 227 2227.
Croft Road Coach Park, Croft Road, Worcester
Worcester Road, (Opp Lido car park), Droitwich
Bus station, Bromsgrove
Birmingham Rd bus station, Lichfield
Coach stop, Corporation Street, Tamworth
Opposite railway station, Stafford
Bus Station, Cannock Town Centre
Ahoy Albion fans!
Games when the Baggies Barge is in use will be announced at wba.co.uk throughout the season.
Fans interested in using the service can book by emailing email@example.com or calling 0121 227 2227.
Baggies Barge tickets are sold on a first come, first served basis.
For 3pm kick-offs, the narrowboat leaves the Gas Street Basin, Birmingham, at 1pm and arrives at the Navigation Pub, Middlemore Road, West Bromwich, at approximately 2.15pm.
The return journey departs around 30 minutes after the full-time whistle.
Return tickets cost only £7.
Batham's Beer and other real ales are available on board.
WEST BROMWICH ALBION FOOTBALL CLUB LIMITED
Home Match Ticket Conditions of Issue 2013/14
1. Issue of Home Match Ticket
1.1. The issue of a Home Match Ticket and subsequent access to the Ground is subject to the Ground Regulations (which, the Club’s version of such, can be found on – accessed via – the Club’s website at www.wba.co.uk, at various locations around the Ground or can be provided upon written request to the Club).
1.2. Home Match Tickets are for the use of supporters of the Club only. By applying for a Home Match Ticket and/or using the same you hereby warrant and represent that you are a supporter of the Club and/or that you are not a supporter of the Visiting Club.
2. Admission to the Ground
2.1. By purchasing and/or accepting and/or holding a Home Match Ticket and/or using a Home Match Ticket to gain access to the Ground, you: (a) certify that you have read, understood and accepted; (b) agree to be bound by and to comply with; and (c) agree to bring to the attention of others, as required below, the Ground Regulations.
2.2. A Home Match Ticket permits you to occupy at the Match the seat indicated on the Home Match Ticket or such other alternative seat of equivalent value as the Club may, from time to time, allocate to you at its reasonable discretion. All access to the Ground pursuant to a Home Match Ticket shall be for the purposes of private enjoyment of the Match only and not for any commercial purpose (and no authorisation is given or implied in respect of the carrying out of any commercial activities).
2.3. Nothing in these Conditions of Issue shall constitute or imply any entitlement to occupy the seat indicated on the Home Match Ticket in any subsequent Match or season.
2.4. Save as set out in clause 2.5 below, you shall not bring into (or use within) the Ground, or otherwise provide to, facilitate or otherwise assist any other person to use within the Ground, any equipment or technology that is capable of capturing, logging, recording or transmitting, playing, issuing, showing or otherwise communicating (by digital or other means) any audio, visual or audio-visual material or any information or data in relation to a Match or any aspect of it (the "Material"). Any person acting in breach of this provision may have such equipment or technology confiscated and/or will be required to deliver up any tapes, films, disks, memory cards, memory sticks or other recordings of the Material (and all copies thereof) in whatever form to the PL/Football League and/or the Club and the copyright, database right and all other rights, title and interest in and to the Material is hereby assigned to the PL (including by way of present assignment of future copyright pursuant to section 91 of the Copyright, Designs, and Patents Act 1988).
2.5. Mobile telephones are permitted within the Ground, provided that they are used for personal and private use only (which for the avoidance of doubt, shall not include the capturing, logging, recording or transmitting, playing, issuing, showing or otherwise communicating of any Material for any commercial purpose).
2.6. Save for official Club merchandise and/or other football related clothing worn in good faith, you shall not bring into, use, wear or display within the Ground any sponsorship, promotional or marketing materials.
2.7. You shall not offer or distribute (either free or for sale by any person) within the Ground any consumer article or commercial product of any nature. For the avoidance of doubt this clause shall not prevent the lawful distribution of text publications in any format which do not infringe clause 2.6 above, where both the content and the publication are lawful in all respects and do not in the Club's reasonable opinion constitute a threat to public order.
2.8. The Club reserves the right to refuse admission or eject from the Ground any person who fails to comply with the Ground Regulations.
2.9. Without prejudice to the representation at clause 1.2, above, and in light of the Home Match Ticket holders being grouped together in designated areas, any attempt to gain access to the Ground wearing or carrying apparel (including, without limitation, shirts, hats and/or scarves) that demonstrate support for the Visiting Club, may result in admission being refused or you being ejected from the Ground and in such circumstances no refund or alternative seat will be offered.
3. Use of Home Match Ticket
3.1. Subject to clause 3.2 below, the Home Match Ticket is issued for your sole use and you shall not resell, dispose of, assign, transfer, lend or otherwise deal with the Home Match Ticket or the benefit of it to any other person without the prior written consent of the Club. Further, you shall not use the Home Match Ticket for any commercial purpose. The reference to reselling the Home Match Ticket includes: (a) offering to sell the Home Match Ticket (including, without limitation, on any website or online auction site); (b) exposing the Home Match Ticket for sale, (c) making the Home Match Ticket available for sale by another person, (d) advertising that the Home Match Ticket is available for purchase, which for the avoidance of doubt (any by way of example only), means that the Home Match Ticket may not be offered as a prize in any promotion or competition, (e)transferring, lending or selling any Home Match Ticket to any third party as part of a hospitality or travel package, and (f) giving (or offering to give) a Home Match Ticket to any third party who pays or agrees to pay for some other goods or services (or offers to do so), save as expressly authorised by the PL/Football League or the Club.
3.2. You may only resell or transfer the Home Match Ticket to a Guest with the express written consent of the Club given at the Club's absolute discretion, provided that such resale or transfer is in respect of an individual Match and in consideration of no payment or benefit in excess of the face value of a ticket to that Match and provided further that such transfer does not take place during the course of any business or for the purpose of facilitating any third party's business. Such resale or transfer is hereby provided to be subject to the Ground Regulations which will (save for any rights to transfer under this clause) apply to and bind that Guest as if he/she was the original purchaser of the Home Match Ticket (and you must inform the Guest of this).
3.3. The unauthorised sale or disposal of tickets is a criminal offence under section 166 of the Criminal Justice and Public Order Act 1994, as amended by the Violent Crime Reduction Act 2006. The Club will inform the police when it becomes aware that a Home Match Ticket has been sold or disposed of illegally and will press charges to be brought against those breaking this law. If you are convicted of a ticket touting offence, or we reasonably suspect you have committed a ticketing offence, we will notify the PL or Football League who may in turn notify other PL/Football League Clubs and/or the relevant law enforcement authorities. The information that we share may include your personal details, information about the offence and about ticket purchases (including payment details). We will use this to identify and prevent ticketing offences and disorder at matches.
3.4. The Home Match Ticket will remain the property of the Club at all times and must be produced together with evidence of your identity if required to do so by any official, steward or employee of the Club or any police officer. Proof of age or status may be required to validate a concession rate. The Club reserves the right to require the immediate return of the Home Match Ticket at any time.
3.5. Any Home Match Ticket obtained or used in breach of these Conditions of Issue and/or the Ground Regulations shall be automatically void and all rights conferred or evidenced by such Home Match Ticket shall be nullified. Misuse of the Home Match Ticket may result in the holder being ejected from the Ground in respect of a particular Match and/or the cancellation and withdrawal of the Home Match Ticket. In the event of any cancellation and withdrawal in accordance with this clause, no refund shall be payable. The Club further reserves its right to take any legal action against any person(s) as it sees fit in connection with such matters, including a claim for an account of profits made from an unauthorised use of the Home Match Ticket.
4. Changes to Dates, Refunds & Exchanges
4.1. No guarantees can be given by the Club that a Match will take place at a particular time or on a particular date. Subject to Clause 4.2 below, the Club reserves the right to reschedule any Match without notice and without any liability whatsoever.
4.2. In the event of the postponement or abandonment of the Match, you will be entitled to receive a full refund or receive the equivalent ticket for the subsequent re-arranged Match via such application procedure as the Club stipulates. The Club will have no further liability whatsoever, including (but not limited to) any indirect or consequential loss or damage, loss of enjoyment or travel/accommodation costs.
4.3. Except for the provisions set out in 4.2, all Home Match Tickets are sold on a non-refundable basis.
5. Lost or Stolen Home Match Tickets
5.1. In order to gain admission to the Ground the Home Match Ticket must be presented in its entirety at the Match.
5.2. The Club shall not be obliged to issue any replacement for a lost, stolen or destroyed Home Match Ticket.
6. Cancellation & Withdrawal of Home Match Ticket
6.1. Without prejudice to any other remedies it may have, the Club shall have the right in the case of any serious or persistent breach of these Conditions of Issue or the Ground Regulations to cancel and withdraw your Home Match Ticket. In the event of such cancellation no refund will be paid in respect of the Home Match Ticket. Without prejudice to the general nature of the above the following actions shall constitute serious breach of the Ground Regulations:
6.1.1. smoking in the Ground (for the avoidance of doubt this includes the use of electronic cigarettes and the like);
6.1.2. being (or appearing to be) intoxicated;
6.1.3. persistent standing in seated areas whilst the Match is in progress;
6.1.4. sale or transfer (save as permitted) of a Home Match Ticket to any person;
6.1.5. deliberate misuse of the Home Match Ticket;
6.1.6. use (or attempted use) of a non-applicable concession Home Match Ticket without the necessary upgrade payment being made prior to entry;
6.1.7. the supply of any misleading or incorrect information in any application;
6.1.8. persistent swearing or the use of foul, obscene or abusive and/or racist language and/or gestures during the Match;
6.1.9. the possession of a banner or flag that bears materials or slogans that, in the Club’s opinion, are offensive, obscene or racist;
6.1.10. the throwing of any object within the Ground that may cause injury or damage to people or property without lawful authority or excuse;
6.1.11. fighting or engaging in and/or inciting violence;
6.1.12. bringing into the Ground (or using within the Ground) any illegal drugs, other illegal substances, fireworks, firecrackers, smoke canisters, air horns, flares, laser devices, bottles, glass vessels or any item that might be used as a weapon or compromise public safety.
6.1.13. entering the playing area or any adjacent area to which spectators are not generally admitted without lawful authority or excuse;
6.1.14. the chanting of anything of an indecent or racist nature;
6.1.15. any misrepresentation in relation to clause 1.2;
6.1.16. breach of the terms of any Membership;
6.1.17. any failure to pay or default of payment in respect of any sums owing to the Club (or any third party) whether in respect of a Home Match Ticket or at all.
6.2. The Club may conduct security searches where it has reason to believe that any of the breaches set down in 6.1 above has either occurred or may occur.
6.3. If a Home Match Ticket holder is not 16 years old or over, his/her parent(s) and/or guardian(s) are responsible for his/her actions, conduct and compliance with these Conditions of Issue and the Ground Regulations.
6.4. In the event that your Home Match Ticket is withdrawn or cancelled the Club reserves the right to exclude you from any membership scheme maintained or organised by the Club and/or to disqualify you from applying for any Home Match Ticket or Stilecard at its discretion.
6.5. Without prejudice to the above, the Club shall have the right to cancel or withdraw your Home Match Ticket at its sole discretion provided that a refund is paid in respect of such unexpired Home Match Ticket.
7. Filming, Photography and Taping
7.1. All Home Match Ticket holders who enter the Ground acknowledge that photographic images and/or video recordings (and/or stills taken from video recordings) may be taken of them and may also be used in televised coverage of the Match and/or for promotional or marketing purposes by the Club, the PL or others, and use of the Home Match Ticket to enter the Ground constitutes consent to such use.
8. Exclusion of Liability
8.1. To the maximum extent permitted by law, the Club hereby excludes any liability for loss, injury or damage to persons/property in or around the Ground except in respect of death or personal injury resulting from any negligence of the Club or any other liability of the Club which cannot be excluded under applicable law.
8.2. Neither the PL nor the Club shall be responsible for any interruptions and/or restrictions to the view of the Match caused by virtue of (i) the position of the seat and/or (ii) the actions of other spectators.
9.1. The Club reserves the right to amend these Conditions of Issue from time to time and shall notify you of such changes if they materially affect your rights as a consumer.
9.3. The invalidity or partial invalidity of any provision of these Conditions of Issue shall not prejudice or affect the remainder of these Conditions of Issue, which shall continue in full force and effect. If any invalid, unenforceable or illegal provision of these Conditions of Issue would be valid, enforceable and legal if some part of it were deleted, the provision shall apply with the minimum modification necessary to make it legal, valid and enforceable.
9.4. The Club's failure to exercise, or delay in exercising, any right, power or remedy provided by these Conditions of Issue or by law shall not constitute a waiver of that right, power or remedy.
9.5. These Conditions of Issue and the Ground Regulations constitute the entire agreement between the Club and the Home Match Ticket holder and neither the Club or the Home Match Ticket holder shall have any claim or remedy in respect of any statement, representation, warranty or undertaking made by or on behalf of any other party in relation to these Conditions of Issue which are not set herein and/or the Ground Regulations which are not set therein.
9.6. Notwithstanding any other provision in these Conditions of Issue and with the exception of FIFA, UEFA, The FA, PL and the Football League, no other person other than you or the Club has any rights under the Contracts (Rights of Third Parties) Act 1999 to rely on or enforce any term of these Conditions of Issue. Nothing in these terms of conditions shall affect any right or remedy of a third party that exists or is available other than as a result of the aforementioned Act.
9.7. These Conditions of Issue shall be governed by and construed in accordance with the laws of England and Wales. The parties hereby submit to the exclusive jurisdiction of the Courts of England and Wales (including in relation to any non-contractual disputes or claims).
In the Conditions of Issue the following words and phrases shall have the following meanings:
"Conditions of Issue" means these terms and conditions governing the issue and use of a Home Match Ticket.
"Ground" means the football stadium and all other locations owned, occupied or utilised by the Club.
"Ground Regulations" means (a) those ground regulations issued by the Club from time to time that set out the terms and conditions upon which spectators are granted entry to the Ground and (b) where applicable, any of the rules and regulations of FIFA, UEFA, The Football Association, The Football Association Premier League Limited (“PL”) and the Football League.
"Guest" means a relative, friend, colleague and/or companion to the disabled who would be entitled to purchase a Home Match Ticket under the Conditions of Issue and the Ground Regulations.
"Home Match Ticket" means a printed paper ticket or other form of ticket (and/or any rights arising out of or in connection with the foregoing) for admission to a Match.
"Match" means any football match in which the Club participates and that takes place at the Ground during Season 2013-2014.
"Visiting Club" means the football club playing against the Club during any Match.