LOYALTY POINTS SYSTEM

Season ticket holders and members will earn loyalty points this season.

Away season ticket holders will automatically receive 300 points, home season ticket holders 150 points and members 50 points.

Throughout the season points will be allocated on a match-to-match basis.

Each game will be rated between one and three points.

Points will only be awarded if supporters purchase their tickets for home or away games from The Hawthorns' East Stand box office or via Albion's online and phone ticketing system.

Supporters can only earn one set of points per match regardless of how many tickets they purchase for a game.

CASH-ONLY TICKET KIOSKS

Cash-only ticket kiosks are now in operation around The Hawthorns 90 minutes before kick-off.

Supporters are urged to visit the cash-only ticket kiosks as their first port of call, as opposed to the East Stand box office, because they are likely to receive faster service.

The kiosks sell tickets for specific areas of the stadium.

Two kiosks are situated on the Woodman car park (selling Birmingham Road End seats) while another is stationed at the Smethwick End/West Stand corner (selling West Stand seats).

There are a further four cash-only ticket points in the Smethwick End's 'B' Block (selling Smethwick End seats) and another kiosk is positioned outside the East Stand box office (selling East Stand seats).

SELF-SERVICE TICKET KIOSKS

The Baggies now have two self-service ticket collection kiosks up and running at the East Stand box office.

The kiosks will allow supporters to collect their pre-paid tickets for home games without having to queue with supporters who have yet to buy their seats.

Any home tickets purchased over the internet or telephone can be collected in this way.

All fans need to do is insert the credit/debit card they used to purchase the tickets into the kiosk and their ticket(s) will be printed instantly.

Only the actual card they used to pay for the tickets will be accepted.

The ticket collection window in the East Stand box office is now used for the collection of away tickets only.

HAWTHORNS EXPRESS

THE Hawthorns Express is again running this season, with four pick-up routes available.

Coaches run from Worcester, Tamworth, Kidderminster and Stafford (see table below for full details).

Journeys on the Hawthorns Express cost £5.

Coaches arrive 45 minutes before the game and park a short distance from The Hawthorns, at East End Foods, adjacent to junction one of the M5, for easy exit from and access to the motorway.

To book a seat, contact the ticket office.

Pick-up points	Times for 3pm kick-offs	Times for 5.30pm kick-offs	Times for 7.45pm kick-offs
Worcester
Croft Road Coach Park, Croft Road, Worcester	12.30pm	3pm	5pm
Worcester Road, (Opp Lido car park), Droitwich	1pm	3.30pm	5.30pm
Bus station, Bromsgrove	1.15pm	3.45pm	5.45pm
Tamworth
Birmingham Rd bus station, Lichfield	12.30pm	3pm	5pm
Coach stop, Corporation Street, Tamworth	1pm	3.30pm	5.30pm
Kidderminster
Blakedown	12.45pm	3.15pm	5.15pm
Land Oak Pub, corner of Birmingham Road/Chester Road North, Kidderminster	1pm	3.30pm	5.30pm
Stourbridge	1.15pm	3.45pm	5.45pm
Lye	1.15pm	3.45pm	5.45pm
Colley Gate	1.20pm	3.50pm	5.50pm
Halesowen	1.25pm	3.55pm	5.55pm
Quinton	1.30pm	4pm	6pm
Blackheath	1.35pm	4.05pm	6.05pm
Whiteheath	1.35pm	4.05pm	6.05pm
Stafford
Opposite railway station, Stafford	12.30pm	3pm	5pm
Bus Station, Cannock Town Centre	1pm	3.30pm	5.30pm

TICKET OFFICE OPENING HOURS:
Monday, Tuesday, Thursday and Friday: 9am-5pm.
Wednesday: 10am-5pm.
Saturday: 9am-noon.

FOR TICKETS CALL 0871 271 9780 OR FAX 0871 271 9781.

FOR TICKET ENQUIRIES E-MAIL tickets@wbafc.co.uk

*Calls cost 10p per minute from a standard BT landline. Call costs with other operators may vary.